Frequently Asked Questions
Everything you need to know about your Green Walnut experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take up to 14 business days depending on your location.
How can I return or exchange an item?
If you are not satisfied with your purchase, you can return unworn items with original tags within 30 days of delivery. Please visit our Returns Portal to generate a prepaid shipping label.
Are Green Walnut garments sustainably made?
Yes, we prioritize ethical manufacturing and use eco-friendly fabrics like organic cotton and recycled polyester to ensure a lower environmental footprint.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.